Dear Valued Customers,
We would like to inform you about an important billing update regarding our colocation and electricity charges.
Due to the recent increase in utility and operational costs, including a 20% increase in electricity charges and an increase of BDT 13 per liter in diesel price, our datacenter operating cost has significantly increased.
As our infrastructure depends on continuous power, backup generator support, cooling, and 24/7 operational stability, this cost increase directly affects our colocation service expenses.
To continue maintaining stable service, reliable power backup, proper cooling, and uninterrupted datacenter operations, we have decided to apply a 20% increase on colocation and electricity-related billing.
This adjustment will be applied from the next billing date and will be applicable to all customers.
We understand that any price adjustment can be challenging, but this change is necessary to maintain the quality, stability, and reliability of our services.
We sincerely appreciate your understanding, cooperation, and continued trust in us.
For any billing-related questions, please contact our billing or support team.
Thank you.
Dream Line IT Solution
